Information we collect

CurbCue does not require an account. Reminder details you create — such as street name, side of the street, cleaning schedule, vehicle details, favorites, and reminder preferences — are stored on your device.

To provide features that use our servers, CurbCue may process sign images or scanned text, a city identifier, diagnostic events, device and app integrity data, subscription status, and problem reports. The sections below explain what is sent and why. If you email us, we also receive your email address and whatever you include in the message.

How we use information

We use your information to:

• Read and interpret street cleaning schedules you scan or enter
• Schedule and deliver the reminders you set
• Serve updated Hoboken schedule and suspension data
• Diagnose problems and improve accuracy over time
• Respond to reports, secure the service, and prevent abuse
• Verify subscription access and restore purchases

We do not sell personal information or use it for cross-context behavioral advertising.

Sign photos and OCR

When you scan a sign, CurbCue re-encodes and compresses the photo, then sends it with a city identifier to our server and configured AI service so the posted schedule can be converted into a reminder for you to confirm. Some app versions or fallback paths may send text recognized on your device instead of, or in addition to, the image.

CurbCue does not intentionally save sign images in its own database. The image or recognized text is transmitted to process the scan. The scan request does not include your precise coordinates, and the current image-based path does not include the street you selected.

Location data

If you grant location access, CurbCue can use your device location to help identify the nearby street or block. To turn a coordinate into a street name, CurbCue uses Apple's location services, so that lookup is performed by Apple, not by us — CurbCue's own servers never receive your coordinates. Location access is optional, any parked spot coordinate is stored only on your device, and coordinates are never included in diagnostics.

Notifications

CurbCue uses notifications to remind you before street cleaning begins. You can change or turn off notifications at any time in iOS Settings.

Diagnostics and crash reports

When diagnostics sharing is enabled in the app, CurbCue sends events about app behavior, such as scan, reminder, notification, and error outcomes. These events may include schedule components such as day, time, side of street, confidence, and whether a result was corrected. Each event includes an app-generated random identifier that is not linked to your name, email, or Apple ID. Diagnostics do not include photos, scanned sign text, street names, precise coordinates, or free-form notes. You can turn diagnostics sharing off in CurbCue Settings.

Apple may separately provide crash and performance reports through App Store Connect under Apple's policies. CurbCue does not use a third-party advertising analytics SDK.

Problem reports

If you use Report a Problem in CurbCue Settings, we receive the topic and description you submit, plus the app version, app build, and iOS version. Please do not include passwords, payment information, or other sensitive information in the description.

The report request includes Apple's identifier for vendor for rate limiting. Our report database stores a one-way SHA-256 hash of that identifier, not the raw identifier. Reports do not include an account, email address, photos, precise location, or saved reminder data unless you choose to type that information in the description.

Security, device identifiers, and abuse prevention

Requests to CurbCue services may include Apple's identifier for vendor. We use it to enforce usage limits and prevent abuse, not for advertising or tracking. The identifier can change in circumstances defined by Apple, including after all apps from the same vendor are removed and later reinstalled.

CurbCue also uses Apple's App Attest and signed App Store transaction data to verify that requests come from a genuine app installation, protect the service, and confirm subscription access. This may include an App Attest key identifier, attestation or assertion data, security challenges, and signed transaction or entitlement information.

Subscriptions and payments

Paid subscriptions are purchased through Apple's App Store. Apple handles payment information. CurbCue receives limited product, transaction, and subscription-status information needed to unlock features, enforce plan limits, and restore purchases. We do not receive or store your full payment card details.

Third party services

CurbCue uses Apple platform services for App Store distribution, purchases, App Attest, notifications, location lookup, and crash reporting. CurbCue's backend and operational databases are hosted by Fly.io in the United States. Sign images or recognized text and the city identifier are processed by the configured AI service, currently Anthropic (Claude); CurbCue may also use OpenAI as an alternate AI processor. These providers process information on our behalf to return the scan result.

Data retention

Reminder and vehicle data stored on your device remains there until you remove it or uninstall the app. CurbCue does not intentionally retain sign images in its own database after a scan is processed. Diagnostics, hashed usage-limit records, security records, subscription-verification records, and problem reports are retained only as long as reasonably necessary to operate, secure, support, and improve the service, comply with legal obligations, and resolve disputes; they are then deleted or aggregated. Support emails are kept as needed to answer your request and maintain support records.

Your choices

• Turn notifications and location access on or off in iOS Settings
• Edit or remove saved schedules at any time
• Turn diagnostics sharing off in the app
• Choose whether to submit an in-app problem report or contact support
• Email us to request access to, correction of, or deletion of records we can reasonably identify

In-app reports are intentionally accountless and do not include a contact field. Because we do not store the raw device identifier, we may be unable to reliably link a submitted report back to you without enough additional information to locate and verify it.

Your privacy rights

Depending on where you live and which privacy laws apply, you may have rights to access, correct, delete, or obtain a copy of personal information, or appeal a decision about a request. We will not discriminate against you for exercising an applicable privacy right. We may need information from you to verify and fulfill a request. Email privacy@getcurbcue.com to make a request.

Children's privacy

CurbCue is intended for drivers and is not directed to children under 13. We do not knowingly collect personal information from children.

Contact

Questions about privacy? Email privacy@getcurbcue.com.

Acceptance of terms

By downloading or using CurbCue, you agree to these terms. If you do not agree, please do not use the app. You must be old enough to form a binding contract to use CurbCue.

What CurbCue does

CurbCue helps you read Hoboken street cleaning signs and set reminders to move your car. It is an informational and reminder tool.

Driver responsibility

You are responsible for where and when you park. Always check posted signs and current city rules before relying on a reminder.

No guarantee against tickets

CurbCue does not guarantee that you will avoid tickets. Schedules can change, signs can be unclear, and reminders depend on your device settings. CurbCue is a helpful tool, not a substitute for checking posted signs.

Assumption of risk

You knowingly assume all risk arising from your use of or reliance on CurbCue, including the risk of a ticket, fine, penalty, or towing. The only sure way to avoid a street cleaning penalty is to read the posted signs and move your car; CurbCue is a convenience, not a replacement for that responsibility.

Subscriptions and billing

CurbCue may offer auto-renewing paid plans. Billing is handled by Apple through your App Store account under the price, billing period, trial, and renewal terms shown before purchase.

Cancellation

You can manage or cancel a subscription through your Apple ID subscription settings. Unless Apple states otherwise, access continues until the end of the current billing period.

Refunds

Refunds for App Store purchases are handled by Apple under its standard refund policy.

Acceptable use

• Use CurbCue only for lawful, personal parking reminders
• Do not attempt to disrupt, reverse engineer, or misuse the service
• Do not bypass service limits or submit unlawful, abusive, deceptive, or sensitive content through the problem-reporting feature
• Do not rely on CurbCue while driving — set up reminders when parked

Disclaimer of warranties

CurbCue is provided "as is" and "as available," without warranty of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non infringement. We do not warrant that CurbCue will be uninterrupted or error free, or that it will prevent any ticket, fine, or towing.

Limitation of liability

To the fullest extent permitted by law, CurbCue and its owners and team will not be liable for any parking ticket, fine, penalty, towing or impound cost, or for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the app, even if advised of the possibility. Our total liability for any claim relating to CurbCue will not exceed the amount you paid us for it — which may be nothing, since CurbCue is free. Some places do not allow these limitations, so some may not apply to you.

Intellectual property

CurbCue — including the app, this website, and the CurbCue name and logo — is our property and is protected by intellectual property laws (City of Hoboken data and third party materials excepted). You may not copy, modify, or use our name or logo without our permission.

Apple App Store terms

These terms are between you and us, not Apple, and Apple is not responsible for CurbCue. We, not Apple, are responsible for support and for addressing any product, warranty, or intellectual property claims relating to the app. Apple and its subsidiaries are third party beneficiaries of these terms and may enforce them, and your use of CurbCue must also comply with the Apple App Store Terms of Service.

Governing law

These terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict of laws rules. Any dispute not otherwise resolved will be handled by the state or federal courts located in New Jersey, unless the law requires otherwise.

Changes to the service

We may update or change features over time to improve CurbCue. We may also update these terms; continued use means you accept the updated terms.

Contact

Questions about these terms? Email support@getcurbcue.com.