Information we collect

CurbCue does not require an account for the v1 app. The app stores the reminder details you create, such as street name, side of the street, cleaning schedule, and reminder preferences. If you contact support, we receive the information you choose to include in that message.

If you opt in to diagnostics, CurbCue may send anonymized app events that help us find bugs and improve reliability. Diagnostics do not include photos, OCR text, street names, coordinates, or notes.

How we use information

We use your information to:

• Read and interpret street cleaning schedules you scan or enter
• Schedule and deliver the reminders you set
• Serve updated Hoboken schedule and suspension data
• Diagnose problems and improve accuracy over time

We do not sell your personal information.

Sign photos and OCR

When you scan a sign, CurbCue reads the text on your device with on device OCR, then sends that scanned text — along with the street you selected and the city — to our server and our AI provider (Anthropic) so the schedule can be converted into a reminder you can confirm. Today the app sends the scanned text, not the sign photo. To improve hard to read scans, a future version of CurbCue may also send the sign image; if that changes, we will update this policy and our Apple privacy labels before it ships.

Location data

If you grant location access, CurbCue can use your device location to help identify the nearby street or block. To turn a coordinate into a street name, CurbCue uses Apple's location services, so that lookup is performed by Apple, not by us — CurbCue's own servers never receive your coordinates. Location access is optional, any parked spot coordinate is stored only on your device, and coordinates are never included in diagnostics.

Notifications

CurbCue uses notifications to remind you before street cleaning begins. You can change or turn off notifications at any time in iOS Settings.

Diagnostics and crash reports

Diagnostics are off by default. If enabled, CurbCue may send events about app behavior, such as scan, reminder, notification, and error outcomes. Each event includes an app generated random identifier that is not linked to your name, email, or Apple ID, and diagnostics never include your photos, scanned sign text, street names, coordinates, or notes. Apple may also provide crash reports through App Store Connect under Apple's policies; CurbCue does not use any third party analytics or crash reporting tools.

Device identifier and abuse prevention

Each time you scan a sign, the request includes a device identifier (Apple's identifier for vendor) that CurbCue uses to rate limit scans and prevent abuse of the service. It is not tied to your name or Apple ID, is not used for advertising or tracking, and resets if you delete CurbCue from your device.

Subscriptions and payments

If CurbCue offers a paid plan, purchases are handled by Apple through the App Store. We do not receive or store your full payment details.

Third party services

CurbCue uses Apple platform services for App Store distribution, purchases if offered, notifications, and crash reporting. CurbCue's backend is hosted on Fly.io in the United States. The scanned sign text, the street you selected, and the city are processed by Anthropic (Claude) to parse sign schedules. Today the app sends scanned text, not the sign photo; if we later send sign images to improve hard to read scans, we will update this policy first.

Data retention

Reminder data stored on your device remains there until you remove it or uninstall the app. If you turn on diagnostics, those events are retained only as long as needed to operate and improve the service, then deleted or aggregated. Support emails are kept as needed to answer your request and maintain records.

Your choices

• Turn notifications and location access on or off in iOS Settings
• Edit or remove saved schedules at any time
• Turn diagnostics sharing off in the app
• Email us to request deletion of support records tied to your email address

Your privacy rights

We do not sell your personal information and we do not share it for cross context behavioral advertising. If you are a California resident, you may request to know, delete, or correct the limited personal information we hold, and we will not discriminate against you for exercising these rights. To make a request, email privacy@getcurbcue.com.

Children's privacy

CurbCue is intended for drivers and is not directed to children under 13. We do not knowingly collect personal information from children.

Contact

Questions about privacy? Email privacy@getcurbcue.com.

Acceptance of terms

By downloading or using CurbCue, you agree to these terms. If you do not agree, please do not use the app. You must be old enough to form a binding contract to use CurbCue.

What CurbCue does

CurbCue helps you read Hoboken street cleaning signs and set reminders to move your car. It is an informational and reminder tool.

Driver responsibility

You are responsible for where and when you park. Always check posted signs and current city rules before relying on a reminder.

No guarantee against tickets

CurbCue does not guarantee that you will avoid tickets. Schedules can change, signs can be unclear, and reminders depend on your device settings. CurbCue is a helpful tool, not a substitute for checking posted signs.

Assumption of risk

You knowingly assume all risk arising from your use of or reliance on CurbCue, including the risk of a ticket, fine, penalty, or towing. The only sure way to avoid a street cleaning penalty is to read the posted signs and move your car; CurbCue is a convenience, not a replacement for that responsibility.

Subscriptions and billing

CurbCue is planned to launch free first. If CurbCue later offers a paid plan, billing will be handled by Apple through your App Store account under the price and renewal terms shown at purchase.

Cancellation

If subscriptions are offered, you can cancel at any time through your Apple ID subscription settings. Access continues until the end of the current billing period.

Refunds

Refunds for App Store purchases are handled by Apple under its standard refund policy.

Acceptable use

• Use CurbCue only for lawful, personal parking reminders
• Do not attempt to disrupt, reverse engineer, or misuse the service
• Do not rely on CurbCue while driving — set up reminders when parked

Disclaimer of warranties

CurbCue is provided "as is" and "as available," without warranty of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non infringement. We do not warrant that CurbCue will be uninterrupted or error free, or that it will prevent any ticket, fine, or towing.

Limitation of liability

To the fullest extent permitted by law, CurbCue and its owners and team will not be liable for any parking ticket, fine, penalty, towing or impound cost, or for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the app, even if advised of the possibility. Our total liability for any claim relating to CurbCue will not exceed the amount you paid us for it — which may be nothing, since CurbCue is free. Some places do not allow these limitations, so some may not apply to you.

Intellectual property

CurbCue — including the app, this website, and the CurbCue name and logo — is our property and is protected by intellectual property laws (City of Hoboken data and third party materials excepted). You may not copy, modify, or use our name or logo without our permission.

Apple App Store terms

These terms are between you and us, not Apple, and Apple is not responsible for CurbCue. We, not Apple, are responsible for support and for addressing any product, warranty, or intellectual property claims relating to the app. Apple and its subsidiaries are third party beneficiaries of these terms and may enforce them, and your use of CurbCue must also comply with the Apple App Store Terms of Service.

Governing law

These terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict of laws rules. Any dispute not otherwise resolved will be handled by the state or federal courts located in New Jersey, unless the law requires otherwise.

Changes to the service

We may update or change features over time to improve CurbCue. We may also update these terms; continued use means you accept the updated terms.

Contact

Questions about these terms? Email support@getcurbcue.com.